Job Timeline (Ref 6623-7782)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 03-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Oct-2020
Repair Engineer : Martin Smith
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SIT Remote Repair Details

Manufacturer : SIT

Customers Fault Description : I can ignite the fire by pressing left buttons together but difficult to turn off the fire by pressing top left also bottom right button does not work which lowers the flame

Remote Fixer Repair Response (see below) :

This fire remote arrived safely and on testing was confirmed to have sluggish / faulty buttons.  All four buttons were replaced as well as a new battery cable fitted which restored full functionality.

Fireplace Controller Testing Video

Remote Images

 legend fire remote repair

back of controller