Job Timeline (Ref 6631-7792)
A Timeline of this job can be seen below.
Flavel Emberglow Remote Repair Details
Manufacturer : Flavel
Model : Emberglow
Customers Fault Description : battery connection to a 9v battery has snapped off
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on inspection was confirmed to have a broken battery cable. A replacement cable was fitted winch restored full functionality.
Fireplace Controller Testing Video