Job Timeline (Ref 6641-7806)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 06-Oct-2020
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 16-Oct-2020
Repair Engineer : Martin Smith
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Kal fire Remote Repair Details
Manufacturer : Kal fire
Customers Fault Description : Changed the batteries after not been used for a whole. Nothing comes up on the screen
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing was confirmed dead.
On opening there was signs of a batter leak on one of the terminals. This terminal was removed and a large mass of print corrosion was found under the terminal.
This was all cleaned up and the terminal refitted. The item then powered up but the screen was found to have many missing characters. Due to the damage a repair is sadly not possible.
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