Job Timeline (Ref 6686-7857)
A Timeline of this job can be seen below.
Brilliant Remote Repair Details
Manufacturer : Brilliant
Customers Fault Description : No buttons seem to work. I have replaced the battery but it makes no difference
Remote Fixer Repair Response (see below) :
This fireplace control arrived safely and on testing was confirmed to have bad buttons. All four buttons were replaced which restored full functionality.
Fireplace Controller Testing Video