Job Timeline (Ref 6686-7857)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 14-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Oct-2020
Repair Engineer : Martin Smith
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Brilliant Remote Repair Details

Manufacturer : Brilliant

Customers Fault Description : No buttons seem to work. I have replaced the battery but it makes no difference

Remote Fixer Repair Response (see below) :

This fireplace control arrived safely and on testing was confirmed to have bad buttons. All four buttons were replaced which restored full functionality.

Fireplace Controller Testing Video

Remote Images

 fire remote repair

back of controller