Job Timeline (Ref 6687-7858)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 12-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Oct-2020
Repair Engineer : Martin Smith
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RCS-01 Remote Repair Details

Manufacturer : RCS-01

Customers Fault Description : Remote does not work after falling off fire mantel. Not sending a signal on any buttons pressed to fire

Remote Fixer Repair Response (see below) :

This fire controller arrived safely and on testing was confirmed to be dead.

On opening the Oscillator was found to have a broken leg, a replacement oscillator was fitted which restored full functionality.

Fireplace Controller Testing Video

Remote Images

 fire remote repair

back of controller