Job Timeline (Ref 6694-7866)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 14-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Oct-2020
Repair Engineer : Martin Smith
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Mertik Maxitrol G30 - ZRRSB (receiver), G30-ZRHSO-Z26 (remote) Remote Repair Details

Manufacturer : Mertik Maxitrol

Model : G30 - ZRRSB (receiver), G30-ZRHSO-Z26 (remote)

Customers Fault Description : The remote seem to have stopped communicating with the control unit and so will not control the gas fire controls. Remote battery changed and indicator led operates. Receiver battery changed but led does not light up when remote pressed.

Remote Fixer Repair Response (see below) :

This fireplace control and receiver arrived safely and on testing the remote was found not to be transmitting on any channel.

This was due to a faulty Ultrasonic transducer in the handset, this was replaced which restored full functionality.

Fireplace Controller Testing Video

Remote Images

 fire remote repair

back of controller