Job Timeline (Ref 6697-7870)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 19-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Oct-2020
Repair Engineer : Martin Smith
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Canton DM50 Remote Repair Details

Manufacturer : Canton

Model : DM50

Customers Fault Description : Remote will not power on the sound bar, it has been dropped by the kids a few times i think. I tried swapping out batteries etc. This is going to sound daft but can you check that i am using the correct batteries and that they are fitted etc. I was going to buy a replica remote but would rather have the original fixed if possible

Remote Fixer Repair Response (see below) :

This Canton remote arrived safely and on testing was found to be dead.

This was due to a faulty capacitor that had broken on one end. This was replaced which restored full functionality.

A replacement battery has also been supplied - CR2025

Sound Bar Controller Testing Video

 Remote Images

 canton remote repair

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