Mertik Maxitrol G30-ZRRS/ZRHS Remote Control Repair
Job Timeline (Ref 6707-7885)
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Mertik Maxitrol G30-ZRRS/ZRHS Remote Repair Details
Manufacturer
Mertik Maxitrol
Model
G30-ZRRS/ZRHS
Customer's Fault Description
Controller does not turn down/turn off the flame. The buttons to increase flame work and the led lights up on the receiver but not when pressing the close button. No signal seems to be sending. Both parts provided as suggest in email.
Remote Fixer Repair Response
This fireplace control and receiver arrived safely and on testing the remote was found not to be transmitting on the down channel.
This was found to be due to a faulty 40khz crystal in the handset. This was replaced and full functionality was restored.
No issue was found with the receiver.
Remote Images
The above images show the actual remote control sent to us by the customer for professional repair services.