Job Timeline (Ref 6715-7896)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Oct-2020
Repair Engineer : Martin Smith
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Mertic Maxitrol G30-ZRHSO-Z26 Remote Repair Details
Manufacturer : Mertic Maxitrol
Model : G30-ZRHSO-Z26
Customers Fault Description : Remote dropped on tile floor and ceased to work
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing was confirmed not to transmit on any button press.
This was due to a faulty Transducer, a replacement was fitted which restored full functionality.
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