Job Timeline (Ref 6715-7896)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 17-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Oct-2020
Repair Engineer : Martin Smith
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Mertic Maxitrol G30-ZRHSO-Z26 Remote Repair Details

Manufacturer : Mertic Maxitrol

Model : G30-ZRHSO-Z26

Customers Fault Description : Remote dropped on tile floor and ceased to work

Remote Fixer Repair Response (see below) :

This fireplace controller arrived safely and on testing was confirmed not to transmit on any button press.

This was due to a faulty Transducer, a replacement was fitted which restored full functionality.

Fireplace Controller Testing Video

Remote images

 mertik remote repair

back of controller