Job Timeline (Ref 6717-7898)


All repairs are fixed price at £20 plus postage
Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 16-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 26-Oct-2020
Repair Engineer : Martin Smith
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MERTIK MAXITROL G30 - ZRHS Remote Repair Details

Manufacturer : MERTIK MAXITROL

Model : G30 - ZRHS

Customers Fault Description : Would not activate the fire. On inspection we found that the black wire to the battery connector had come loose - this could be the cause but we are not sure if there are any other issues as it has been a bit odd for a while ie we had to stand really close to the fire to make it work.

Remote Fixer Repair Response (see below) :

This fireplace controller arrived safely and on inspection was confirmed to have a bad battery cable.

The battery cable was replaced which restored full functionality. A range test was carried out nad the control was found to be sending a good strong signal (was tested across the room without issues).  No other fault could be found with the remote itself.

Remote Images

 mertik remote repair

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