Job Timeline (Ref 6717-7898)
A Timeline of this job can be seen below.
MERTIK MAXITROL G30 - ZRHS Remote Repair Details
Manufacturer : MERTIK MAXITROL
Model : G30 - ZRHS
Customers Fault Description : Would not activate the fire. On inspection we found that the black wire to the battery connector had come loose - this could be the cause but we are not sure if there are any other issues as it has been a bit odd for a while ie we had to stand really close to the fire to make it work.
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on inspection was confirmed to have a bad battery cable.
The battery cable was replaced which restored full functionality. A range test was carried out nad the control was found to be sending a good strong signal (was tested across the room without issues). No other fault could be found with the remote itself.
Fireplace Controller Testing Video