Job Timeline (Ref 6792-7984)
A Timeline of this job can be seen below.
RCS -01A Remote Repair Details
Model : RCS -01A
Customers Fault Description : Fails to work on any of the buttons
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on inspection the battery cover was missing (this cannot be replaced as they are not available as spares). On testing the control was found to have non responsive / sluggish buttons.
This was found to be due to worn button contacts, replacement button contacts were fitted which restored full functionality.
Fireplace Controller Testing Video