Job Timeline (Ref 6796-7988)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 23-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Nov-2020
Repair Engineer : Martin Smith
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Be Modern RCS- 01C Remote Repair Details

Manufacturer : Be Modern

Model : RCS- 01C

Customers Fault Description : Just does not work. Have tried changing batteries to no avail.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing all buttons were working but the top 2 were sluggish in response.

On opening this was found to be due to contamination over the button contacts (see image).

The PCB and button pads were cleaned up which restored normal button response.

Fireplace Controller Testing Video

Remote images

 fire remote

back of controller